On March 15, 2012, the San Leandro Police Department launched a new Community Notification Service called “NIXLE” designed to improve communication with people who live, work, and visit San Leandro. NIXLE will be in addition to the City’s Code Red notification system with the ability to have attachments. The Code Red System is currently used to notify residents during an emergency situation. NIXLE is a secure communications service available to municipal, county, and state government agencies. There is NO spam or advertising associated with NIXLE Municipal Wire messages. The system is free (standard text message rates apply for subscribers who do not have text plans with their cell phone providers) and provides a quick, efficient, and secure way to get neighborhood-level information out to community members and subscribers. By accessing http://www.nixle.com/, the Police Department is able to send text messages (SMS) and e-mail alerts to subscribers in areas as small as one quarter of a mile.
Notifications can be used in a number of circumstances including:
1) A young child is reported missing, or an adult with Alzheimer’s walks away from their home. Alerts can include pictures of the subject and maps identifying the area where they were last seen.
2) Incidents that require people to stay inside or remain away from their homes. NIXLE alerts allow residents, registered within the affected neighborhoods, to understand what is going on and provides them with a way to play a proactive role in the police effort.
3) Incidents that cause road closures for extended periods of time. This situation might warrant a notification to subscribers who live or work in the area. It can also provide suggested alternative commute routes.
4) Other uses may include updates about large-scale public works projects, traffic safety implications around fire scenes, special events, information about health emergencies, City Council and Neighborhood Watch meeting information, utility outages and many other announcements.
NIXLE allows the Police Department to deliver messages to citizens via e-mail and cell phones, effectively expanding the Department’s community outreach efforts. This system is most effective when there are large numbers of subscribers. Sign up at http://www.nixle.com/ to see how the system works and receive alerts for both work and home.
Initially the Police Department will be posting Press Releases, Police informational items and Community Service Announcements. Later in the year it is anticipated that the Department will have the ability to provide information at all four alert levels.
Founded in 2007, Nixle is the leader in trusted notification services for law enforcement and government agencies. More than 4,800 government agencies throughout the United States use Nixle to communicate with residents via SMS mobile text messaging, email, the Web, and mobile applications. Over 700,000 citizens rely upon the system. Nixle is strategically partnered with the National Law Enforcement Telecommunication System (Nlets) to offer the only public messaging service on the International Justice and Public Safety network, a system owned by the fifty states and serving every criminal justice agency in the US and Canada. Nixle is a privately held company based in San Francisco, CA.