FLEX Shuttle
Provided by the City of San Leandro
&
East Bay Paratransit
Provided by AC Transit & BART

• Paratransit Services Available in San Leandro
• FLEX Shuttle Service
• FLEX Map & Schedule
• Applications & Guidelines
• Links to Other Paratransit Websites
• Program Funding

Paratransit Services Available in the City of San Leandro

1. City of San Leandro's Paratransit Program
   San Leandro offers transportation for seniors and people with disabilities through the FLEX Shuttle service.
2. East Bay Paratransit
   East Bay Paratransit (EBP) is also available to residents who are unable to use buses or BART trains because of a disability or a disabling health condition. East Bay Paratransit services are provided by AC Transit and BART to meet the requirements of the Americans with Disabilities Act.
   
   For more information about EBP contact:
   
   510-287-5000
   Toll Free: 1-800-555-8085
   TTY: 510-287-5000

FLEX Shuttle Service

What type of services does the FLEX Shuttle provide?

The FLEX Shuttle provides two different types of service:

1. Shuttle Bus Service
   The FLEX Shuttle Bus service consists of a series of shuttle stops at specific locations throughout the City.
   • FLEX Shuttle Map & Schedule
2. Medical Trips
   The FLEX Medical Trip service allows people who qualify to call and make a reservation for the shuttle to pick them up and drop them off at a specific location within Alameda County for medical purposes only.  Medical Trips are by appointment only.

Who can use the FLEX Shuttle Bus Service?

• A resident of the City of San Leandro
• Must be sixty (60) years old or older, or at least 18 years old and East Bay Paratransit certified

Who can use the FLEX Medical Trips Service?

• A resident of the City of San Leandro
• Must be seventy-five (75) years old or older, or at least 18 years old and East Bay Paratransit certified

Note:  You are eligible for East Bay Paratransit service if you are unable to drive or access other forms of private or public transportation independently due to a medical or disabling condition. For more information on East Bay Paratransit, please call (510)287-5000. 

How much does it cost to use the FLEX Shuttle?

• Annual registration fee of $20/rider due with application and renewed each year. 

  *Note: You must renew your FLEX registration by June 30 of each year to continue using the FLEX services.

• Flex Shuttle Bus is FREE. 
• Medical Trips cost $4.00 per ten (10) miles each way. 

What are the hours of operation? 

• Shuttle Bus:  Monday – Friday between 9:00am – 4:00pm.
• Medical Trips: Monday – Friday between 8:00am – 5:00pm 

How can I enroll?

• Complete the FLEX Shuttle Application.
• Attach a copy of your identification card that shows proof of age and residency.
• If applicable, also attach copy of your East Bay Paratransit card.
• Enclose payment of $20.00 annual registration fee.  Make check payable to City of San Leandro. Please do not send cash in the mail or put cash in drop box.
• You can mail in or drop off your application at the following City of San Leandro Recreation and Human Services Customer Service locations:

Applications & Guidelines

• FLEX Shuttle Information
• FLEX Shuttle Application
• FLEX Shuttle Map & Schedule

Links to Other Paratransit Websites

• Access Alameda (Accessible Transit Services in Alameda County) http://www.accessalameda.com/
• East Bay Paratransit www.actransit.org/rider-info
• Network of Care - www.networkofcare.org  

Program Funding

The City of San Leandro Paratransit Program is supported entirely by funds from Measure B, a voter-approved ballot measure that set aside a portion of Alameda County Sales tax revenue to fund transportation projects. For more information, visit the Alameda County Transportation Authority website.  http://www.actia2022.com/ or http://www.alamedactc.org