Information and Referral

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2-1-1 Connects Alameda County Residents with Health, Housing & Human Services. 

What is 2-1-1? 

2-1-1 is a free, easy-to-remember phone number that connects callers with health, housing and human services in their community. 2-1-1 is available 24 hours a day, 7 days a week, and in over 300 languages. All calls are confidential. 

How does it work?

phone graphic Call: You can dial 2-1-1 and speak with a friendly, knowledgeable Specialist.

Click: You can visit the Eden I&R website at

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Text: you can text your zip code to 898211 Monday through Friday from 9 am to 4 pm, and a live Specialist will reply promptly. 

What information is available?

2-1-1 maintains comprehensive databases of information on health, housing, and human services programs throughout Alameda County, which includes but is not limited to:

  • Affordable housing
  • After-school programs
  • Tenant's rights assistance
  • Public assistance programs
  • Medi-Cal information
  • Emergency Shelters
  • Hot meals and food programs
  • Rental and utility assistance
  • Services for domestic violence victims

During emergency or disaster situations, 2-1-1 provides critical public information, such as shelter locations, water distribution, sandbags, evacuations, road closures, utility outages, local assistance center locations, public health warnings, how to locate missing loved ones, and much more. 

Please click here to be redirected to the Eden I&R website.