2-1-1 Connects Alameda County Residents with Health, Housing & Human Services.
What is 2-1-1?
2-1-1 is a free, easy-to-remember phone number that connects callers with health, housing and human services in their community. 2-1-1 is available 24 hours a day, 7 days a week, and in over 300 languages. All calls are confidential.
How does it work?
Call: You can dial 2-1-1 and speak with a friendly, knowledgeable Specialist.
Text: you can text your zip code to 898211 Monday through Friday from 9 am to 4 pm, and a live Specialist will reply promptly.
What information is available?
2-1-1 maintains comprehensive databases of information on health, housing, and human services programs throughout Alameda County, which includes but is not limited to:
Tenant's rights assistance
Public assistance programs
Hot meals and food programs
Rental and utility assistance
Services for domestic violence victims
During emergency or disaster situations, 2-1-1 provides critical public information, such as shelter locations, water distribution, sandbags, evacuations, road closures, utility outages, local assistance center locations, public health warnings, how to locate missing loved ones, and much more.
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