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Applying For a Permit
You can now use the Online Permit Portal to start Building Permit Applications, pay fees, and schedule inspections. This page will provide you with the steps in applying and resources to help you navigate the online permit portal.
Go to San Leandro’s Online Permit Portal at https://www.sanleandro.org/permitportal. Create an account or log into your existing account. For help with creating an account please reference How To Create a San Leandro Online Permit Account (PDF).
Once done log in to your account.
Select “Create An Application" under the Building header. For help determining what permit/record type to select based on your project, click on the blue "?" to get examples of types of projects.
Complete the online form by using the directions to understand what is required for each section. If any fields are required or information are missing, error messages will pop up at the top of the screen to inform you of what needs to fixed.
When adding the address, type in the street number and street name and then select search. If the parcel is in San Leandro, the parcel and owner will auto populate with the most recent information from the county. If multiple addresses are available when you click on search, select the correct address for your project.
For licensed professionals (LP), make sure to look up using license number and only add new if the LP is currently not in our database.
Upload the required plans/documents. Each permit/record type requires different documentation to be submitted.
Upon submittal, project documents will be reviewed for completeness. Plans/documents that do not fulfill requirements will need to be corrected before they can be processed.
If you will NOT be paying online with a credit card, click on Save and Resume Later and do not proceed to check out. Schedule an appointment at the Permit Counter to complete your application and pay with check or cash. If you will be paying online with a credit card continue form to payment checkout cart. Accepted credit cards are Mastercard and Visa. Payment of the initial fees must be made online via credit card in order to submit the permit request online. Note that an additional credit card fee will be added to your total.
Once the payment is complete, confirmation of the successful payment is provided on screen, and a copy of the receipt can be downloaded from the attachment tab of the record that was created. A confirmation email of the application submittal will also be emailed to you.
- After your permit request is successfully submitted, you will see the new record number in your Online Permit Portal account under “My Records.” The record status will be “Submitted.”
- Processing staff will review new submittals in the order they were received and will contact you as soon as they get to the record in the processing queue. The record status can be checked at any time by logging into your account and selecting DASHBOARD> View All Records
- The new request will be reviewed by staff to determine if enough information has been provided/uploaded to route it for review. If information is missing, you will be contacted via email with a list of information that is necessary in order to process the application.
- Once all required information is provided and fees are paid, the record will be routed for review. The plan review timeline begins once the record is routed for review.
Once plan review is complete, a plan check comment letter will be sent indicating if revisions are required. If revisions are required, upload revised documents in the Permit Portal by navigating to the permit and selecting RECORD INFO > Attachments and clicking on ADD.
An inspection can only be scheduled once the permit is at an "Issued" or "Ready for Inspection" status. Do not attempt to schedule your inspection until your permit is at either of those statuses or else you will receive an error while scheduling. You will need to be logged in to schedule an inspection and inspections can not be scheduled the same day. Please review instructions on How to Schedule an Inspection (PDF).