Homelessness Resource Guide
- 3. Someone is camped on public property or along railroad tracks that do not belong to the City of San Leandro. Who can I contact?
Please submit your concern via the https://www.sanleandro.org/750/Report-a-Concern or MySL so City staff can research it. The City may also communicate concerns to such public agencies. These public agencies may be able to provide removal services after coordinating with their own homeless outreach teams.
Per 602 of the California Penal Code and at the request of the on-scene property owner/representative being present, the Police Department may be able to arrest someone who is refusing to leave your property. If there is an active restraining order on file with the court, the Police Department can make an arrest without a property owner/representative being present. For non-emergency calls, the San Leandro Police Department can be reached at (510) 577-2740.
If the location is private property, the issue can be referred to the San Leandro Police Department (if trespassing or another crime, such as theft, break-ins or damage to property is involved). The Police Department can be contacted by dialing 911 if it is an emergency, or the non-emergency number (510) 577-2740. Municipal Code violations, such as trash, litter, debris, outdoor storage, etc., can be reported to the Community Development Code Enforcement Division submitted via the MySL system or by calling (510) 577-3344. Depending on the circumstances, Code Enforcement and/or the Police Department may communicate with the Human Services Department to coordinate outreach services with local community-based organizations that offer support services to unhoused individuals at the site prior to remediation.
If you witness a crime being committed, regardless of someone’s housing status, you should report it to the San Leandro Police Department dispatch by calling 9-1-1.
You can remain anonymous and make a report via MySL or by calling the Police Department’s non-emergency line at (510) 577-2740. Please note that if you report anonymously on MySL, you will not be able to track updates online regarding your reporting.
Property owners are responsible for maintaining their property in compliance with applicable rules and regulations. Vacant lots or structures should be secured and actively managed to deter trespassing. If there is trash or debris left on private property as a result of an encampment, it is the property owner’s responsibility to clean up the site. Property owners can also contact their waste hauler for information on bulky pickup services. Non-compliant properties can be reported to Code Enforcement via https://www.sanleandro.org/750/Report-a-Concern or by calling (510) 577-3344. For waste hauling in the Oro Loma Sanitary District you may contact 510-276-4700 and https://oroloma.org/, for waste management you may contact the Waste Management of Alameda County at 510-613-8710, and for Alameda County Industries you may contact 510-276-4700 or https://alamedacountyindustries.com/sanleandro/.
If there is trash or debris left on public right-of-way (typically the street and sidewalk) near your property, please report to the Public Works Department via the MySL system or by calling the Public Works Department at 510-577-3440.
- 14. What other resources can I reach out to if I am a business in the downtown area and have questions or needs regarding trash or security concerns?
If you are a downtown business and would like to connect with the San Leandro Improvement Association’s (SLIA) Ambassador Services, please call their helpline at (415) 404-8463, which is also available during the afternoons and evenings. Cleaning ambassador services are available from 7:00 a.m. to 3:00 p.m., and the safety ambassadors are available from 12:30 p.m. to 9:00 p.m. Safety Ambassadors provide support with de-escalation of non-emergency situations, report suspicious behaviors or vehicles, report public nuisance (e.g., public drinking), wellness checks on unsheltered individuals. Cleaning and safety ambassadors are available seven days a week.