The Permit Center is Open for In-Person Services

Jan 18, 2022 Update: Appointments are required. No walk-ins are being accepted at this time. 

Due to limited staffing levels, the Permit Center is closed at lunchtime, from 12 pm to 1 pm. Upon arrival to City Hall, visitors will be asked to follow health protocols to help keep everyone safe and healthy. View more information on City Hall's reopening plan. We encourage everyone to continue accessing City services online, by email and by phone.

Permit Center address, hours, agencies

Housing Services

  • Emergency Rental Assistance
  • Affordable Housing Resources
  • Tenant-Landlord Mediation/Legal Assistance
  • Tenant Relocation Ordinance
  • Mobilehome Park Space Rent Stabilization
  • Owner-Occupied Minor Home Rehabilitation Program

Program Information

COVID-19 Rent Relief Flyer (JPG) Opens in new window

COVID-19 Rent / Utilities Program

Are you behind on rent or utilities because of COVID-19? Visit the Alameda County Housing Secure website.

For additional information or for eligibility and application help, call 211.

Alameda County Housing Secure Emergency Rental Assistance Program (ACHS-ERAP)

The Alameda County Housing Secure Emergency Rental Assistance Program (ACHS-ERAP) will help income-eligible households pay rent and utilities, both for past due and future payments. The federal Consolidate Appropriations Act of 2021 provides funding to support the program.

Phase 1 of the program will launch on March 17, 2021. Phase 1 of the program will prioritize 

  1. Tenant households making less than 30% of the area median income
  2. Small rental property owners (5 units or less)
  3. Tenants in subsidized affordable housing units. These priorities will be expanded in Phase 2

San Leandro Eviction Moratorium Information

Additional Housing Programs

The Housing Services Division administers the City's federal Community Development Block Grant (CDBG) Program for use in housing and community development projects that serve primarily low-income persons. In addition, the Housing Services Division also administers the federal HOME Program, and the Inclusionary Housing Program. The division also provides staff support for the City's Rent Review Board.