Paratransit Services

FLEX Rides San LeandroSan Leandro offers transportation services for seniors over the age of 50 and people with disabilities who reside within San Leandro city limits through the FLEX RIDES program. The program consists of two flexible transportation options, FLEX Shuttle service and FLEX RIDES On-Demand concierge service. FLEX RIDES Coordinator, Liz Escobar, is available by phone or in-person to discuss an individual's transportation needs or to assist with enrollment. There is no fee to become a member.

FLEX RIDES Shuttle Service

FLEX Shuttle is a fixed route service that consists of a series of shuttle stops at popular locations throughout the City of San Leandro and offers unlimited rides to FLEX Members. There are two shuttle buses: North Route and South Route. Each route runs separately around the North and South sections of San Leandro. Riders can transfer between the North and South routes at the San Leandro Senior Community Center stop. Seniors ages 50+ and persons with disabilities ages 18+ who are East Bay Paratransit certified and reside within the incorporated San Leandro city limits are eligible for this service. There is no additional cost to ride the FLEX Shuttle and can be used as frequently as needed. Please see the link below to access the shuttle route, stop locations, and schedule.   IMG_1103

Flex Shuttle Schedule and Map English (PDF)

Flex Shuttle Schedule and Map Spanish (PDF)

Flex Shuttle Schedule and Map Chinese (PDF)





FLEX RIDES On Demand

FLEX RIDES On Demand provides a low-cost, fast, and convenient travel option through subsidized Uber rides for members who need to travel to specific locations or locations outside of San Leandro. This service is On Demand and you can normally expect a driver to arrive within 5 to 15 minutes of your call. To be eligible for FLEX RIDES On Demand, applicants must be registered FLEX RIDES members, 70 years old* or older OR at least 18 years old plus East Bay Paratransit Certified. 

Fee: Your share of the cost is $4 for each ride. FLEX RIDES On Demand covers the remaining ride cost up to $20. Any charge in excess of $20 is paid by you (i.e. if ride total = $24, the cost to you is $8).

FLEX RIDES On Demand provides services within the following cities:

AlamedaDublinLivermoreSan Leandro
AshlandEmeryvilleNewarkSan Lorenzo
Castro ValleyFremontOaklandSan Ramon
CherrylandHaywardPleasantonUnion City


FLEX RIDES On Demand services are available 24 hours a day, 7 days a week. uber rider

If you are an existing member and wish to book a trip, please contact GoGo Technologies at 1 (855) 464-6872 and identify yourself as a FLEX RIDES member.  


Enrollment

Please complete the FLEX Application to enroll (PDF). You will be required to attach a copy of your identification card that shows proof of age and residency. If applicable, also attach a copy of your East Bay Paratransit certification.

New FLEX Member Application Spanish (PDF)

New FLEX Member Application Chinese (PDF)

Note: You must renew your FLEX registration by June 30 of each year to continue using the FLEX RIDES services.*

If you would like to renew your membership, please fill out a FLEX RIDES Program Renewal Application.

FLEX RIDES Renewal Application (PDF)

Aplicación para Renovar el programa FLEX RIDES (PDF)

FLEX RIDES 更新申請

You can mail in or bring your application to the following location:

Senior Community Center
13909 East 14th Street
San Leandro, CA 94578

If you have any questions regarding the FLEX RIDES program or enrollment, please contact FLEX RIDES Coordinator, Liz Escobar.

Phone: 510-577-7985
Cell: 510-421- 2852

Office hours: Monday through Friday, 8:30 am to 5 pm.

East Bay Paratransit

East Bay Paratransit (EBP) is available to residents who are unable to drive or access other forms of private or public transportation independently due to a medical or disabling condition. East Bay Paratransit services are provided by AC Transit and BART to meet the requirements of the Americans with Disabilities Act. Note:

Easy Bay Paratransit
Phone: 1 510-287-5000
Toll-Free: 800-555-8085
TTY: 1 510-287-5000

The City of San Leandro's FLEX RIDES Program is supported entirely by funds from Measures B and BB, a voter-approved ballot measure that set aside a portion of Alameda County Sales tax revenue to fund transportation projects. For more information, visit the Alameda County Transportation Commission


Alameda County Transportation Commission