Report a Concern
As part of the Community Care initiative, The City of San Leandro's MySL is a mobile 311 application and website for residents to quickly and easily report non-emergency city-wide issues.
Emergency Reporting
Please note that MySL is not monitored real-time 24/7. To report an immediate concern or emergency, please contact the San Leandro Police Department (non-emergency number) at 510-577-2740 or dial 911.
Reporting a Concern
Residents can now report issues for any of the following:
- Abandoned and illegally parked vehicles
- Code violations
- Overgrown vegetation
- Potholes
- Public property concerns
- Sidewalk damage
- Signage
- Trash, debris and litter
The City encourages residents to sign up for an account through the MySL application to track inquiries and follow up on the status of the reported concern. In addition to tracking your concern on the MySL app, City staff contacts are at the bottom of this page. It is highly recommended residents complete the MySL request before contacting individual staff members. |
Access the browser version of the app below:
Technical Support
To receive Technical Support for the MySL/Mobile 311 application, please contact [email protected].
Frequently Asked Service Questions and Compliance Contacts
| Abandoned Vehicles (Police Department) 510-577-3288 Traffic Enforcement (Police Department) 510-577-3208 Animal Control (Police Department) 510-577-0449 Building Code Enforcement (Community Development) Construction without permits [email protected] 510-577-3405 https://www.sanleandro.org/199/Building-Safety Community Preservation (Community Development) Zoning violations and property maintenance [email protected] 510-577-3363 https://www.sanleandro.org/242/Community-Preservation Encroachment Permits (Engineering & Transportation) [email protected] 510-577-6009 https://www.sanleandro.org/253/Engineering-Transportation Street Potholes/Street Paving (Public Works) 510-577-3455 Street or Traffic Lights (Public Works) 510-577-3451 | Park Maintenance (Public Works) 510-577-3444 Graffiti Abatement, Street Sweeping, Tree Maintenance (Public Works) 510-577-3448 Hazardous Materials Issues (Public Works) 510-577-3401 https://www.sanleandro.org/887/Hazardous-Materials Illegal Dumping in Right-of-Way (Public Works) 510-577-3400 Sewers (Public Works)
https://www.sanleandro.org/941/Report-a-Sewer-Spill Storm Drains (Public Works) To report a spill or illegal dumping to the storm drain system:
Noise (Police Department) 510-577-2740 Sidewalk Repair (Engineering & Transportation) 510-577-3305 https://www.sanleandro.org/267/Sidewalk-Repair-Program Vehicle Parking (Police Department) 510-577-2740 [email protected] Recycling Hotline (Public Works) 510-577-6026 https://www.sanleandro.org/609/Solid-Waste-Recycling |