Report a Concern

MySLAs part of the Community Care initiative, The City of San Leandro's MySL is a mobile 311 application and website for residents to quickly and easily report city-wide maintenance issues.

Emergency Reporting

Please note that MySL is not monitored real-time 24/7. To report an immediate concern or emergency, please contact the San Leandro Police Department (non-emergency number) at 510-577-2740 or dial 911.

Reporting a Concern

Residents can now report issues for any of the following:

  • Abandoned and illegally parked vehicles
  • Code violations
  • Overgrown vegetation
  • Potholes
  • Public property concerns
  • Sidewalk damage
  • Signage
  • Trash, debris and litter

We highly encourage residents to sign up for an account through the MySL application to track inquiries and follow up on the status of the reported concern.

Access the browser version of the app below:


To download the mobile app, visit: 

Technical Support

To receive Technical Support for the MySL/Mobile 311 application (web or mobile app), contact the City of San Leandro's Information Technology Department at 510-577-3349 or email Support.

Access online help.