Report a Concern

MySLAs part of the Community Care initiative, The City of San Leandro's MySL is a mobile 311 application and website for residents to quickly and easily report city-wide maintenance issues.

Emergency Reporting

Please note that MySL is not monitored real-time 24/7. To report an immediate concern or emergency, please contact the San Leandro Police Department (non-emergency number) at 510-577-2740 or dial 911.

Reporting a Concern

Residents can now report issues for any of the following:

  • Abandoned and illegally parked vehicles
  • Code violations
  • Overgrown vegetation
  • Potholes
  • Public property concerns
  • Sidewalk damage
  • Signage
  • Trash, debris and litter


The City encourages residents to sign up for an account through the MySL application to track inquiries and follow up on the status of the reported concern. In addition to tracking your concern on the MySL app, City staff contacts are at the bottom of this page. It is highly recommended residents complete the MySL request before contacting individual staff members.


Access the browser version of the app below:


To download the mobile app, visit: 

Technical Support

To receive Technical Support for the MySL/Mobile 311 application (web or mobile app), contact the City of San Leandro's Information Technology Department at 510-577-3349 or email Support.

Access online help.


Compliance Contacts


Abandoned Vehicles (Police Department)
[email protected]
510-577-3288

Traffic Enforcement (Police Department)
510-577-3208

Animal Control (Police Department) 
[email protected]
510-577-0449

Building Code Enforcement (Community Development)
Construction without permits
[email protected]
510-577-3344
https://www.sanleandro.org/199/Building-Safety

Code Enforcement (Community Development)
Zoning violations and property maintenance
[email protected]
510-577-3363
https://www.sanleandro.org/242/Code-Enforcement

Encroachments Permits (Engineering & Transportation)
[email protected]
510-577-6009 
https://www.sanleandro.org/253/Engineering-Transportation

Street Potholes/Street Paving (Public Works)
510-577-3455

Street or Traffic Lights (Public Works)
510-577-3451


Park Maintenance (Public Works)
510-577-3444

Graffiti Abatement, Street Sweeping, Tree Maintenance (Public Works)
510-577-3448

Hazardous Materials Issues (Public Works)
510-577-3401
https://www.sanleandro.org/887/Hazardous-Materials

Illegal Dumping in Right-of-Way (Public Works) 
510-577-3400

Sewers (Public Works)
510-577-3401
https://www.sanleandro.org/941/Report-a-Sewer-Spill

Storm Drains (Public Works)
To report a spill or illegal dumping to the storm drain system:
  • 510-577-3401 - or – 510-577-3434 during business hours (Mon - Fri,  7:30am - 5:00pm).
  • After-hours/Weekends:  510-577-3459 (5:00pm - 7:30am) - or - 510-577-2740 SLPD non-emergency dispatch.  
  • For emergencies, call 9-1-1
https://www.sanleandro.org/890/Storm-Water

Noise (Police Department)
510-577-2740

Sidewalk Repair (Engineering & Transportation) 
510-577-3305
https://www.sanleandro.org/267/Sidewalk-Repair-Program

Vehicle Parking (Police Department) 
510-577-2740

Recycling Hotline (Public Works) 
510-577-6026
https://www.sanleandro.org/609/Solid-Waste-Recycling