City Hall Appointments & Services

City Hall Adjusts Hours for In-Person Services

Beginning January 18, 2022, City Hall is open to appointment-only visitors Monday-Thursday. No walk-ins are permitted. 

  • Monday–Thursday
    • By appointment only
  • Friday
    • By appointment only

For the Permit Center hours, see below.

What to Expect

Upon arrival to City Hall, visitors will be asked to follow health protocols to help keep everyone safe and healthy.

  • Do not visit City Hall if you are sick or have symptoms.
  • Visitors are required to check in with the Security Guard at the north entrance.
  • Face coverings will be required for all in-person appointments at all times.
  • Physical distancing will be maintained between you and others when inside City facilities.
  • Hand sanitizing stations are located at all public entrances; use them.
  • Visitors should arrive no earlier than 5 minutes before their scheduled appointment and leave promptly when their appointment ends.
  1. Available Services
  2. Closed Until Further Notice

Permit Center 

Building, Encroachment, Planning & Zoning Permits

Appointment Hours

Walk-ins welcome if time allows; however, walk-ins must wait for visitors with appointments.  No walk-ins are permitted at this time. 

  • Monday, Tuesday, Thursday
    8 am to 4 pm
  • Wednesday
    8 am to 3 pm

Schedule Permit Center Appointment

Animal Licenses, General Payments

Appointment Hours

  • Monday, Tuesday, Thursday
    8 am to 4 pm
  • Wednesday
    8 am to 3 pm

Contact Information

More Information

Finance Department - Animal License Page

Business Licenses

Citations, Towed/Abandoned Vehicles, Parking Violations

Procedures vary; please see the Police Department's Traffic Division page for information.

City Manager, Mayor, City Council

Appointment Hours

  • Monday through Thursday
    8:30 am to 5 pm
  • Friday
    By appointment only

Contact Information

Phone: 510-577-3367

More Information

City Council Page

Code Enforcement

Employment Information

Appointment Hours

  • Monday through Thursday
    8:30 am to 5 pm
  • Friday
    By appointment only

Contact Information

More Information

Human Resources Page

Engineering Inspections

Appointment Hours

Monday through Friday
8:00 am to 4:30 pm

Contact Information

Engineering Permits (Non-Encroachment)

For Encroachment Permits, schedule an appointment at Permit Center above.

Appointment Hours

  • Monday, Tuesday, Thursday
    8 am to 4 pm
  • Wednesday
    8 am to 3 pm

Contact Information

More Information

Housing: Rent, Tenant-Landlord Issues, Affordable Housing

Programs vary; please see Community Development's Housing Programs page for information.

  • Phone: 510-577-6004
  • Online or phone meetings preferred

Library Services

Collection Browsing, Computer Use, Printing, Copying, Circulation

More Information

Library Page

Main Library

Manor Branch Library

South Branch & Mulford-Marina Branch Libraries

South Branch and Mulford-Marina Branch Libraries remain closed.

Maintenance Issues: Graffiti, Potholes, Street Lights, Street Trees

Other Public Works Services

Police Reports (Non-Emergency)

Public Records

Appointment Hours

  • Monday through Thursday
    8:30 am to 5 pm
  • Friday
    By appointment only

Contact Information

More Information

City Clerk - Public Records Page

Recreation: Program Registration, Facility/Field Reservations

Free COVID Testing