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Yes. Free training classes will be offered to all tobacco retailers periodically, or approximately once a year. Licensed retailers will be notified in advance of upcoming classes. The San Leandro Police Department (SLPD) will also be available throughout the year to answer questions that tobacco retailers may have about the sale of tobacco and related products in San Leandro.
The San Leandro Police Department will conduct at least 3 compliance checks per licensed tobacco retailer per year. These may include undercover decoy operations.
Yes, Tobacco Retailer’s License (TRL)s may be suspended or revoked and the license holder retains appeal rights. If the licensee contacts the City to challenge the finding of a violation, the City shall provide written notice of a hearing, at which the tobacco retailer may show cause why a violation does not exist. Should the tobacco retailer fail to present evidence at such hearing establishing, in the reasonable determination of the hearing officer, that a violation does not exist, written notice will be provided to the tobacco retailer that the notice of violation is upheld.
Yes. Before applying for a City of San Leandro Tobacco Retailer’s License (TRL), you must first also obtain any necessary licenses from California's State Department of Tax and Fee Administration.
Yes. To be in compliance and sell tobacco products, you must maintain a valid City of San Leandro business license, a Tobacco Retailer’s License (TRL) and any necessary licenses from California's State Board of Equalization.
A Tobacco Retailer’s License (TRL) is a license issued pursuant to San Leandro Municipal Code section 4-36-300 that authorizes electronic-cigarette or tobacco retailing at a certain location and by a certain tobacco retailer.
Information will be sent to currently licensed tobacco retailers (as determined by the City or the CA Stated Board of Equalization) and electronic cigarette retailers. Tobacco retailers will obtain a Tobacco Retailer’s License (TRL) by visiting the City’s online registration program, or applying through the Finance Department’s Business Licensing Division.
The application fee for a Tobacco Retailer’s License (TRL) in the City of San Leandro is $500 per year. The resolution was discussed and passed at the July 16, 2018 Council meeting.
A Tobacco Retailer's License (TRL) is valid for 1 calendar year between January 1 through December 31 and must be renewed no less than 30 days before the date of expiration.
No. A Tobacco Retailer’s License (TRL) may not be transferred from one person to another or one location to another. A new TRL is required whenever a tobacco retailing location has a change in proprietor(s).
You may not sell any tobacco or related products without a valid Tobacco Retailer’s License (TRL). Applicants must submit the license fee, renewal form and signed affidavit affirming the proprietor and have a new license issued before they may continue to sell tobacco or related products.
Yes. A separate Tobacco Retailer’s License (TRL) is required for each location where tobacco and related products are sold.
The $500 Tobacco Retailer’s License (TRL) fee will be used to recover the cost of administration and enforcement of Chapter 4-36 of the San Leandro Municipal Code, to include issuing a license, retailer inspections, compliance checks, and documentation and enforcement.
MySL is the City’s new customer service application and website. Submit your requests online via your mobile device or website. To track progress on your requests, it is recommended that you register and create an account but residents can also submit requests anonymously.
The City Manager's Office works cooperatively with Police, Public Works, Building and Safety, Engineering and Transportation, and Code Enforcement to uphold the City's ordinances relating to quality of life.
The following issues are handled by non-City of San Leandro entities.
San Leandro has two service areas (PDF) for refuse and recycling services. San Leandro is serviced by:
The City does not enforce HOA rules and regulations. Please contact your HOA directly.
Boundary fences that sit on the boundary line between two properties are the responsibility of both property owners. Vegetation that crosses the boundary line between two properties is the responsibility of the respective property owner.
To report stagnant water such as neglected pools and find information on mosquito abatement, contact Alameda County Mosquito Abatement District at 510-783-7744.
Yes. A sign erected without a permit is a violation of Sign Code Regulations (San Leandro Zoning Code Section 4-1814).
Commonly, canvas signs, banners, pennant, streamers, balloons or other temporary signs are prohibited (Temporary signs, such as banners are permitted two times per year with a Temporary Sign Permit). Mobile A-frame, portable signs, feather signs, blimps, lasers, signs with flashing lights, and animated signs are also prohibited.
Signs that resemble any official governmental marker, or conflict with the proper functioning of any traffic sign or signal, or would be a hazard to vehicular or pedestrian traffic are prohibited.
Signs that produce odor, sound, smoke, fire, or other such emissions are prohibited.
To make sure you are in compliance, please contact Planning Services.
(San Leandro Zoning Code Section 4-1806 (L))
No sign shall be affixed to any vehicle or trailer on a public street, on public or private property, unless the vehicle or trailer is intended to be used in its normal business capacity, and not for the sole purpose of attracting business. (San Leandro Zoning Code Section 4-1806)
Construction signs may not exceed one sign/frontage, 32 square feet in face area, during the course of construction. (San Leandro Zoning Code Section 4-1806 (G))
No vehicle or equipment shall be stored with mast arms in an elevated position. (San Leandro Zoning Code Section 4-1824)
Yes, though no window or contiguous group of window panes shall be covered by paper, paint, or have other signs which exceed 25% of the total area of the window. (San Leandro Zoning Code Section 4-1806 (C))
Holiday lights and displays may be erected no sooner than 45 days before the holiday and must be removed within 14 days following the holiday. (San Leandro Zoning Code Section 4-1804 (12))
For an Open House, you may display no more than five signs between the hours of 10 am and 6 pm per property for sale. Each sign may not exceed five square feet in signage area. All signs must be installed on private property. (San Leandro Zoning Code Section 4-1806 (H))
In residential districts, Real Estate signs may not exceed six (6) sq. ft in signage area, exclusive of riders. You may display one sign per listing broker, per frontage of the property. Riders are limited to no more than 3 square feet.In commercial and industrial districts, maximum sizes of Real Estate signs are based on frontage as follows:
Additionally, window signs may not exceed the dimensions of 2 by 3 feet. All signage must be non-illuminated. Sign structure shall be neutral or matching color. All signs shall be maintained in good condition and free of graffiti.
(San Leandro Zoning Code Section 4-1806 (H))
An individual tenant may place temporary signage on a site for a maximum of two 15 day periods each calendar year, subject to the approval of the Zoning Enforcement Official. Temporary signs are banners, flags, outdoor display of merchandise and other advertising devices. (San Leandro Zoning Code Section 4-1806)
Please note: Any sign deemed to be a hazard or sight obstruction for passing motorists is prohibited.
A dilapidated building is a neglected building or structure that has been abandoned, partially destroyed, and has broken windows. This also includes partial construction which may have been left for an extended period of time; buildings subject to demolition but have not been demolished; and buildings with cracking and peeling paint. Structures left in a state of blight are a nuisance to the community and can pose health and safety concerns. It is the responsibility of property owners to maintain all buildings and structures on the property. (San Leandro Municipal Code Title III, Section 3-1-200 (e) (1))
If your property is located in or near a special flood hazard area, please take a look at our Flood Safety Brochure (PDF). In this brochure, you will find relevant information for San Leandro residents such as: Substantial Improvement Worksheet (PDF)
If you have received an NOV or SWO, a Building Code Enforcement Officer has already researched the City database confirming there are no permits on file. Contact the issuing officer within the prescribed time frame on the notice. To ensure compliance, a building permit will be required to bring the converted garage back to its original state. Once compliance is achieved, the case will be closed.
In some cases, you can convert your garage into a habitable space. Please contact Planning Services at 510-577-3325 to learn more about this process. You can also learn more about the Off-Street Parking and Loading Zoning Code regulations.
According to the San Leandro Municipal Code, your structure has one or more violations. Affixed to the structure you will find the NAO accompanied by the Red Tag. Do not remove the Red Tag. Contact the issuing Building Code Enforcement officer (listed on the NAO) for instructions on how to comply.
(San Leandro Municipal Code Title 7, Chapter 5, Section 1400)
(San Leandro Municipal Code Title 7, Chapter 5, Section 325)
You will need to contact the issuing Building Code Enforcement officer (listed on the NAO) to make arrangements in order to gain access.
A time frame will be posted on the notice. Please contact the issuing officer prior to the deadline to avoid any penalties.
You may need to provide professional drawing(s) such as a site plant, floor plan, elevations, etc. The citation(s) will determine what will be needed for permit issuance. You may need to hire a designer, architect, or engineer.
Permits applications are submitted at the One Stop Permit Center located within City Hall, at:835 E 14th StreetSan Leandro, CA 94577
Depending on the type of repairs needed to bring the property into compliance, you may need to hire a licensed contractor to apply for the permit.
In accordance with the San Leandro Municipal Code (7-5-1210), any person aggrieved by a notice and order of the Building Official to repair, vacate and repair, or demolish any building or portion thereof, may appeal such order to the Board of Appeals within 10 days from the date of service of such notice and order. The written appeal shall be delivered to:City of San Leandro, Community Development Department835 E 14th StreetSan Leandro, CA 94577
(San Leandro Municipal Code Title 7, Chapter 5, Section 1210)
A written appeal must contain the following:
On receipt of such appeal, the Building Official shall set the matter for hearing before the Board of Appeals. Notice of the date, hour and place of hearing shall be posted and served at least ten days before the date set for the hearing in the manner and upon the person specified in Section 7-5-1135 of the Municipal Code. The notice of hearing shall order all interested parties who desire to be heard to appear and show cause, if any, why the building or portion thereof involved in the proceedings should not be repaired, vacated and repaired or demolished.
Failure to appeal within ten days of the date of service of notice and order shall constitute a waiver of all rights to a hearing and determination of the matter.
(San Leandro Municipal Code Title 7, Chapter 5, Section 1135)
Overgrown vegetation is likely to harbor rats, vermin or other nuisances which could impact neighboring properties, the public right-of-way, or obstruct the view of drivers. Overgrown vegetation must be cut or trimmed such that it is no longer a nuisance. Please dispose of clippings in a proper manner, such as the green waste container. (San Leandro Municipal Code Title 3, Section 3-1-200 (b) (2))
Grass and weeds on the property shall not be permitted to grow over 18 inches.(San Leandro Municipal Code Title 3, Section 3-2-205)(San Leandro Administrative Code Title XI, Section 11-4-110)
Hedges are an arrangement of plants or trees that form a barrier to enclose or screen areas of land and may obstruct the clear view of the property. Hedges are considered fences in the City's Zoning Code. Please see the Fences, Walls, Hedges Info Sheet for the requirements in commercial and residential districts. (San Leandro Zoning Code 4-1682)
Yes, property owners are responsible for ensuring that the sidewalk in front of their house or business is not obstructed by landscaping and that the sidewalk is clear of weeds and other debris. Additionally, should land exist between the back of the curb and the sidewalk, property owners are responsible for maintaining this area. (San Leandro Municipal Code Title III, Section 3-2-200 (b) (j))
Construction permits may be applied for at the City's Permit Center at 835 East 14th Street in San Leandro. Construction permits for projects such as signs, termite repair work, window replacement, re-roofing, electrical service changes, furnace and water heater replacements, etc., are usually issued over the counter in a single visit to the Permit Center.
Monday, Tuesday, Thursday8 am to 4 pm
Wednesday8 am to 3 pm
By Appointment Only
Building permit fees are calculated using a sliding scale, which is based on the construction valuation of each project. Permit Center staff can calculate projected permit fees if you know the project valuation for the project. Permit fee schedules are also available to allow you to do your own permit cost estimating located on our Forms, Fees, and Facts page.
Typically, plans, specifications, energy calculations, soils reports and other data are required whenever new construction work is proposed. The documentation is reviewed by all pertinent City departments to ensure compliance with applicable codes and regulations before building permits are issued. Permit applicants should allow between 5 to 20 working days, depending on the complexity of the project, for initial plan review activities to be performed. In order to provide fast and efficient plan review services, we utilize in-house personnel as well as consultant agencies. Call us at 510-577-3405 for help in reviewing what information you will need for your project.
Design information needed for a complete plan review depends on the nature of the proposed project. The Permit Center staff provides applicants with comprehensive "Plan Submittal Guidelines" for the following project types:
Find your Zoning District by searching your address online.
View the Zoning Code - Use Classifications and Zoning Districts (PDF) for information on what you can do in your Zoning District. Contact the Planner-On-Duty to ensure accuracy
Find Permit Information Sheets and Checklists on the Planning Application Forms, Fees, and Checklists page.
Read through the Zoning Verification Letter information sheet (PDF) to learn about requesting a Zoning Verification Letter.
Find the City's Engineering Bulletins for Parking and Street Improvements online.
Go to the Floodplain Management page for information on your Flood Zone and the City's current FEMA flood maps.
Go to the Medical Marijuana page for information on the City's Cannabis Regulations.
Garbage, recycling, and green waste carts and bins may not be stored in view of the street except on normal trash pick-up day. (San Leandro Municipal Code Title III, Section 3-1-200 (d) (1))
Every property must have regular and adequate trash pick-up service provided by the franchised hauler for the area. Contact Public Works for assistance in locating a service provider and for rules on service. (San Leandro Municipal Code Title III, Section 3-1-200 (d) (2))
All garbage or refuse cans must have tight fitting covers and be removed from the street after trash pick-up service. (San Leandro Municipal Code Title III, Section 3-1-200 (d) (2))
Upon issuance of a Stop Work Order, the cited work shall immediately cease. The Stop Work Order shall state the reason for the order, and the conditions under which the cited work will be permitted to resume.
(San Leandro Municipal Code Title VII, Chapter 5, Section 115.2 (PDF))
Contact the inspector listed on the Stop Work Order, or bring your copy to the Building and Safety division located at 835 E 14th Street. You may also contact the Building and Safety division by telephone at 510-577-3423.
Any person who shall continue any work after having been served with a Stop Work Order, except such work as that person is directed to perform to remove a violation or unsafe condition, shall be subject to penalties as prescribed by law.
(San Leandro Municipal Code Title VII, Chapter 5, Section 115.3 (PDF))
The accumulation of litter, debris, trimmings or trash on any property, including the public right of way, which is generated on, or as a consequence of the use or maintenance of the property is the responsibility of the property owner. Trash should be removed and disposed of in a proper manner. (San Leandro Municipal Code Title 3, Section 3-1-200)
Outdoor storage is the accumulation of abandoned, discarded, or dilapidated objects; including but not limited to: junk, machine parts, scrap material, appliances, furniture, household furnishings, containers, packing materials, and scrap metal. (San Leandro Municipal Code Title III, Section 3-1-200)
Accumulation of dirt, sand, gravel, concrete, litter, debris or similar material is also considered Unlawful Outdoor Storage unless permitted by applicable zoning designation and/or conditional use permit. (San Leandro Municipal Code Title III, Section 3-1-200)
Materials stacked above any fence in any Zoning District where outdoor storage is not permitted. (San Leandro Municipal Code Title III, Section 3-1-200)
Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this Code, or to cause any such work to be done, shall first make application to the Building Official and obtain the required permit.
(San Leandro Municipal Code Title VII, Chapter 5, Section 105 (PDF))
Permitted projects can be confirmed and tracked via the San Leandro Citizen Portal (Accela).
Select the Building tab at the top of the page, then enter the street address in the boxes.
Exemptions from permit requirements of this Code shall not be deemed to grant authorization for any work to be done in any manner in violation of the provisions of this Code or any other laws or ordinances of this jurisdiction. Permits shall not be required for the following:
(San Leandro Municipal Code Title VII, Chapter 5, Section 105.2 (PDF))
No person shall own, use, occupy or maintain any "Unpermitted Structure."
For the purposes of this Code, "Unpermitted Structure" shall be defined as any structure, or portion thereof, that was erected, constructed, enlarged, altered, repaired, moved, improved, removed, connected, converted, demolished, or equipped, at any point in time, without the required permit(s) and approvals having first been obtained from the Building Official.
(San Leandro Municipal Code Title VII, Chapter 5, Section 105.1.1 (PDF))
If a Building Inspector has asked you to contact the Division of Building and Safety for information about how to legalize your unpermitted work, please read through this handout (PDF) carefully and follow the materials checklist and set up an appointment.
The City's biennial budget serves as a blueprint for allocating the City's resources over the next two years. The budget projects both revenues and expenses which are updated throughout the two years as revenues are realized and expenses are paid.
San Leandro has a biennial budget cycle which means that the budget passed by the City Council is operative for two years. The Council receives regular updates and makes budget adjustments within the two-year time period based upon the latest revenue and expenditure data.
The Proposed Budget is the first draft of the City budget that includes the base amounts required to maintain city services. The Proposed Budget includes other expenses based upon the direction of the Council. The Proposed Budget is heard in an open meeting to give the public the opportunity to review the budget, ask questions and make recommendations.
The Adopted Budget is the version of the budget the City Council votes upon and enacts prior to the beginning of the fiscal year. This version of the budget includes any changes or revisions after the Proposed Budget. Additionally, this is the version of the budget the Council acts upon when they make adjustments across the two years of the biennial budget cycle.
The General Fund is the source of discretionary revenue for the City. It can be used for any city expense.
Unlike the General Fund, Special Funds can only be used for a specified purpose. Special Funds can be voter approved (e.g., bond funds) or can be grant funds that can only be used for certain city expenditures (e.g., roads).
Sales Tax represents the largest source of General Fund revenues at roughly 42%.
The City’s biggest expenditure is personnel or City staff which includes salary/wages and benefits. Personnel represents roughly 43% of total General Fund expenditures.
Staff provides the baseline budget which includes the change in year over year expenditures and revenues. This information is presented to the Council in a public City Council meeting and in several community meetings to allow for ample comment by both the Council and the community. This information informs the Adopted City Budget.
The public is encouraged to participate in the City budget process both at Council meetings and at community meetings. Additionally, the public can share their comments on the budget with the Council directly.
The City’s fiscal year runs June 30-July 1st of the following year.
Solely for the purpose of calculating the lowest bid or proposal, bids from San Leandro businesses will be reduced by 10%. Bids from a joint venture that includes a San Leandro business will be reduced by 5% (the San Leandro business must receive at least 5% of the total contract amount).
The maximum bid reduction under this policy is $50,000 per contract.
Construction and Public Works contracts, Professional and Non-Professional Service contracts, and contracts for the procurement of goods, materials, equipment, furnishings or supplies at or above $100,000.
Prior to award of a contract governed by the Local Business Participation Goal, the contractor must engage in good faith efforts to hire or contract with San Leandro businesses, nonprofit organizations or residents to perform the contract with the goal that at least 25% of the total contract dollar amount is spent on local businesses.
In order to show good faith efforts towards meeting the Local Business Participation Goal, the contractor shall certify that it has already completed, or will complete during the course of the project, at least five of the following activities:
"San Leandro Business" means any business which possesses or establishes all of the following at least six months before bids or proposals are opened by the City:
Yes. Contracts governed by this policy do not include:
If there’s a position you're very interested in and you're highly qualified for it, it may be worthwhile to click on the Job Interest Form link and select all interested job categories. This will request an e-mail notifying you of a future job opening for which you are interested. This link is also an option located left side of your screen.
No, all applications must be submitted online through the City’s open Job Opportunities page.
Step-by-step instructions on how to create an account for GovernmentJobs.com can be found on the City’s Online Employment Application Guide.
No. It is important that your application exhibits all of your experience and education. You can attach your resume; however, you MUST complete all sections of the application, especially the work experience and education fields. Incomplete applications may be rejected.
Persons with disabilities who require special accommodations to participate in the recruitment process may contact the recruiter at [email protected]
If applying for first-time employment with the City of San Leandro within five years of separation from full-time active service, veteran's preference points will be given to honorably discharged veterans who served a minimum of three consecutive years of full-time, active service in the Armed Forces of the United States. Candidates must receive an overall passing score in order to qualify for the application of veteran's preference, which will result in a three percent increment to that passing score. Applicants wishing to qualify must, prior to the application deadline, attach or provide a DD Form 214 as proof of eligibility for the veteran's preference.
Each position has a different recruitment timeline. Certain positions stay open until there are enough qualified candidates, or until the position has been filled. Also, certain recruitments may be limited to a specific number of applicants. Please review the job posting thoroughly for important information regarding deadlines. We encourage you to apply promptly. We reserve the right to close any recruitment at any time without notice.
Minimum Qualifications are the basic work experience, education, training, and/or licensure necessary to be considered successful in a job. A specific degree, professional certification, specific industry knowledge, or years of experience all constitute a different level of knowledge, skills, and abilities. It is important that your application displays your qualifications for the job in which you’re applying.
Review of all submitted applications will take place after the job announcement closes and can take 2 to 3 weeks depending on the number of applications received. You will receive an email status update at the end of application review, letting you know the next steps. Also, you may reference the recruitment bulletin for additional information.
Yes, all job announcements for the City of San Leandro will include supplemental questions. Since these responses are rated and used to determine whether your application will proceed further in the process, it is important to answer all questions clearly and thoroughly. Some questions may have multiple parts; answer all parts of each question. Responses such as “see resume” or “see application” will be treated the same as no response.
Employment Lists shall remain in effect for one year, unless terminated or exhausted. The Employment List generated from a recruitment may be utilized to fill future vacancies while the List remains active.
An Employment List is a list of qualified persons that will be considered for employment. This list contains the names of all applicants who have received a passing score from oral/practical exams and is ranked from highest to lowest score.
Yes you can!
Read in the language you know best!
No matter how short the book is, it counts!
3 books a day is 1,095 books per year!
Great! Repetition is key to learning. You could read the same book 1,000 times and finish the program (not that you’d want to!). Count every reading once.
Don’t worry! Our librarians would love to suggest some books for you. Find personalized recommendations and visit our Booklist page, too!
You can read books from anywhere, not just library books.
Yes! Any and every book your child hears or explores counts!
Check out our booklists. You are not required to read the books on the lists, they are just suggestions. Feel free though to challenge yourself to read as many as you can!
You can cancel a pass that has not been printed by logging into our Discover & Go account and clicking on "Cancel Pass."
Login to the site to view participating venues and offers.
As long as the passes haven't been printed/viewed yet you can change the reservation. Once the passes are printed or viewed, then the reservation may not be canceled.
Unfortunately you are unable to change dates once you have printed the pass. Please discard the printed pass as we cannot cancel your reservation and make it available to others. In the future, it is advisable that you check that you have selected the correct date and venue before printing passes.
Most venues do not have an annual limit per library card number; however, there are some venues that have placed a restriction on the number of times you can use a pass. You will find details about each pass within the venue information.
The admission number shown on the reserve pass is the maximum number that can go. If you are an individual, you are free to use a pass for multiple adults.
Most schools use leveled reading or guided reading to match up a child with a book at the correct reading level for them. Leveled reading uses various assessment tools to determine how well your child reads, and then matches her to books that are challenging enough for her to make progress. Books are categorized into levels of difficulty.
Among the more popular systems for reading assessment are The Lexile® Framework for Reading, Accelerated Reader (AR), Fountas and Pinnell and DRA. If you don't know your child's reading level, you can ask the teacher.
At the public library, our books are not organized by reading level, but you can find information about Accelerated Reader and Lexile levels, by using our online library catalog.
You can look up a book's reading level by simply searching for the title in our online catalog, clicking on the name of the book, and then scrolling down to the Lexile or AR information.
You can also search for books by reading level:
To search by Lexile measure, start here.To search by AR or ATOS range, start here.Browse our AR Booklist of Early Readers
Accelerated Reader levels are listed using the following formula:
If your child's school doesn't use one of those leveled reading systems, you can still use them to help you find books for your child. This correlation chart gives you the equivalent.
For example, if your child's school uses a DRA reading level, you would simply find that number on the correlation chart, look at the equivalent Lexile or Accelerated Reading level, and search for books using one of those measures.
View the Library's locations and hours information.
Find contact information for the San Leandro Public Library.
Discover how to get a Library Card from the San Leandro Public Library.
Discover volunteer opportunities for teens with the Public Library.
Wednesday, October 6, 2021
Thursday, October 7, 2021
Tuesday, October 12, 2021
To receive Technical Support for using MySL/Mobile 311, contact the City of San Leandro's Information Technology Department at 510-577-3349 or email Support.
Access online help.
The San Leandro Police Department is committed to providing high quality police service to our community. In order to be responsive to community needs, it is important to receive citizen input.
We encourage recommendations from the public on ways to improve our services. We welcome commendations for personnel who perform their duties exceptionally well and inquiries or complaints about questionable performance, actions, policies and procedures.
Your constructive comments regarding our quality of work will help us maintain our high standards as a police agency. Whether you live, work or play in San Leandro, our goal is to provide a safe environment for you and provide the highest level of police service we can.
A Citizen's Inquiry is any contact with a citizen in reference to an issue of concern which does not require a formal investigation. The Citizen's Inquiry process seeks to resolve the issue at an informal level, to the satisfaction of the citizen, through discussion, explanation or clarification. Citizen's Inquiries are generally handled by an on-duty supervisor. A Citizen's Inquiry that is not resolved can become a formal Citizen's Complaint.
There are times when the actions of an employee may appear to be inappropriate, but are procedurally and legally correct. This happens sometimes with issues of search and seizure, or self-incrimination warnings (Miranda Admonitions). We invite you to ask these types of questions, and we will seek to respond quickly to your inquiry. Usually, this can be done by the supervisor or watch commander.
A Citizen's Complaint is a formal documentation involving a complaint against personnel or against Department policy or procedure which was not resolved through the Citizen Inquiry process or due to the serious nature of the allegation(s). All Citizen's Complaints are forwarded to the Professional Standards and Training Unit for review. When appropriate, the Professional Standards and Training Unit will then assign the complaint to an investigator for follow-up. The investigation will usually include a review of all applicable reports, policies and procedures, examination of any evidence or medical records and interviews with all parties involved.
Any person who witnessed an incident, who feels the Police Department treated him or her in an adverse manner, or has direct or well founded knowledge of inappropriate actions by any police employee, may make a complaint.
Complaints may take a day and up to months to complete depending on the complexity of it. Generally, an investigation is completed within 60 calendar days. Our goal as an agency is to conduct thorough yet timely investigations to bring resolution to the incident. We strive to be as responsive as we can to our community.
During the investigation, the complainant along with all witnesses, will be interviewed in detail concerning the incident. Once an investigation is concluded, a disposition will be determined. If an employee contests a finding, complainants may be asked to testify in a Civil Service Hearing or before an Arbitrator. If the investigation leads to the filing of a criminal complaint and the matter goes to trial, you may be required to testify in court.
There are several ways to file a citizen complaint:
Crime Free Business gives retail and service establishments proven strategies to reduce the likelihood of being robbed and becoming a victim of other crimes. By implementing Crime Free Business strategies, retail and service businesses have reduced robberies by up to 45% and other violent crimes like assaults and batteries to employees by nearly 30%.
There are three phases to becoming certified as a Crime Free Business:
Crime Free Business is free to all businesses located in the City of San Leandro.
Businesses participating in Crime Free Business say the training has added a lot to what they knew about protecting their businesses and employees from crime and that making changes in their businesses would not be difficult. The training has also motivated them to make the necessary changes to become Crime Free certified.
Contact Jenny Crosby via email or call at 510-577-3228.
The Crime Free Multi-Housing Program was developed at the Police Department of Mesa, Arizona, in 1992 and has since spread throughout the United States and Canada. The program has been implemented in over 40 states, 4 Canadian Provinces, and over 1,400 cities including cities in Japan, Finland and Puerto Rico. Property managers are reaping the benefits of reduced crime, better community awareness, increased property values, more attractive neighborhoods, advertisement of participation and improved quality of life.
Getting involved in the City's Crime Free Multi-Housing Program is simple. There are no requirements other than the desire to establish or maintain a "Crime Free" environment. The three phases of the program do not have to be completed in consecutive order; however, we do recommend attendance of the Phase I Training Class first, as this class outlines all three phases of the program. Once the apartment community is fully certified, the property will be allowed to display Crime Free Multi-Housing signs. The property will also be granted use of the program logo for marketing purposes.
See which communities are participating in this program and have successfully become certified.
For more information on the Crime Free Multi-Housing Program or to register for an upcoming training contact:
Crime Prevention UnitEmail Crime Prevention UnitPhone: 510-577-3228
Community Service Officer Jennifer CrosbyEmail Jennifer CrosbyPhone: 510-577-3252
If your incident is an emergency, call 911. If you want to make a report of a non-emergency incident, call 510-577-2740 and an officer will respond to take your report.
No, if a crime occurred outside of the City of San Leandro then you need to contact the police agency that is responsible for that location. Reports entered online that occurred outside the city limits will be rejected. If this occurred in unincorporated San Leandro, please call the Alameda County Sheriff's Office at 510-667-7721.
If you want to report an incident that occurred on a freeway, please call the California Highway Patrol office nearest you.
A known suspect is when you or someone else knows the identity of the person, or where to find the person, who committed the crime. It would also be considered a known suspect if you have the license plate number of the vehicle the suspect(s) were in.
If there is obvious evidence that was left behind by the suspect or if you are concerned about potential fingerprint evidence being not collected, then an online report is not appropriate for you. Officers will not respond at a later time to collect evidence for reports made online. Evidence left at the scene of a crime is time sensitive and easily destroyed. If you desire evidence to be evaluated or collected, then you should make your report by calling 510-577-2740 so an officer can determine if the potential evidence is useful.
When you complete your online report you are given a temporary report number for reference only. This number is used if you need to check on the status of your report or there is additional information that needs to be added. The temporary report number is not an official police report and should not be provided as proof that a police report was filed.
The online reporting system is not continuously monitored by police personnel. Depending on staffing and day of the week, your report may not be reviewed for a few days. Once your report is reviewed, you will receive a copy of your official police report via the email address you provided.
There is no cost to complete your police report online. You will receive a free copy of the report sent as an attachment to the email address you provided.
An email address is required to complete the online reporting process. Notifications will be sent to the email address if any additional information is needed or if a report is rejected. If you don't have an email address, this would be a good time to signup for a free email address from any of the numerous providers.
The City of San Leandro has provided computers with internet access for public use at the City Library. Feel free to stop in and use a computer for free to complete your online report. Online reports are for your convenience and you are not required to complete a report online for the types of reports listed. If filing an online report is not convenient for you, then call 510-577-2740 and an officer will respond to take your report. There is a cost associated with obtaining copies of any police report from our Records Division. If you have questions about the specific cost of obtaining a report, please call our Records Division at 510-577-3217 to obtain current pricing.
Red light cameras are used for law enforcement in New York City, Sacramento, San Diego, San Francisco, Denver and Scottsdale, Arizona, to name a few larger cities. Similar systems have also been successfully used in countries such as Australia, Austria, Belgium, Canada, Germany, Israel, the Netherlands, New Zealand, Singapore, South Africa, Switzerland and the United Kingdom.
Most people agree that driving on public roads is a regulated activity as well as a right. By obtaining a license, motorists agree to abide by certain rules - to obey traffic signals, for example - for the health and safety of all. Neither the law nor common sense suggests that drivers should not be observed on the road or have their violations documented. When citations are issued, the only recognizable person in the photos is the driver - all passenger faces are carefully blocked out.
Trained Police Officers review each citation before it is issued to ensure that a vehicle is in violation of the law. Tickets are mailed to vehicle owners only in cases where it is clear a vehicle ran a red light and the photographed driver's gender matches that of the licensed owner or a licensed driver in the owner's household.
The American public strongly supports the use of red light cameras. Two 1995 surveys sponsored by the Insurance Institute of Highway Safety revealed that nationwide, 66% of 1,006 people polled said they favor the use of red light cameras, compared with only 28% who opposed. A 1996 survey by the Insurance Research Council found that the highest support for red light cameras was in large cities, where 83% of respondents supported their use. Strong support is also found in communities where cameras are used; recent red light camera programs in Oxnard, California, and Fairfax, Virginia, for instance, were supported by 80% of residents polled.
Drivers who run red lights are responsible for an estimated 260,000 crashes in the U.S. annually, killing over 800 people each year. Nationally, red light running fatalities increased by 15% between 1992 and 1997, far outpacing the 6% rise in all other fatal crashes. Red light running crashes are also the most likely to cause injury. Occupant injuries occur in 45% of red light running crashes, compared with 30% for other crash types.
Enforcing traffic laws in dense urban areas by traditional means poses special difficulties and dangers for police who, in most cases, must follow a violating vehicle through a red light to stop it. This can endanger other motorists and pedestrians. Also, communities such as San Leandro do not have the resources to allow police officers to patrol intersections as often as needed to ticket all red light runners. Camera programs work around the clock and free police to focus on other enforcement needs.
A violation occurs when a motorist deliberately enters an intersection after a signal light has turned red. Motorists who are already in an intersection when the signal changes to red - while waiting to turn, for example - are not red light running and are not ticketed.
Camera enforcement programs have been proven to reduce red light violations as well as crashes and injuries at intersections. In Oxnard, California, for instance, red light running dropped by 42% through the use of a photo enforcement program. In other cities, intersection crashes have fallen by at least a third and serious injuries have fallen by 10%.
All types of people run red lights. The most common reason (47%) for red light running is impatience. Red light runners are more likely to be younger, have poor driving records and drive older, smaller vehicles. They are also less likely to use seat belts and are three times more likely than other drivers to have multiple speeding convictions. This means that red light runners are typically at a higher risk of injury in a red light running collision and so are the people they crash into. Motorists who are fatally injured running red lights are much more likely (35%) to be over the standard drunken driving threshold (blood alcohol concentration of at least 0.08%) than drivers of the other vehicles involved in these crashes (6%).
Police Volunteers will call enrollees on a pre-arranged day and time (Monday through Friday 8 am to 3 pm) each week. If an enrollee does not answer the phone after several attempts, a series of steps follow to ensure their safety and well-being.
Complete the SLPD CARES Interest Form (PDF) and return it to the San Leandro Police Department at the address provided on the form, or email the SLPD.
The City's Ordinance requires contractors to recycle 100% of all asphalt/concrete and 50% of all other Construction and Demolition (C&D) debris from construction and demolition projects valued at $100,000 or greater at the time the building permit is issued.
As of January 1, 2017, the California Green Building Standards Code requires a C&D waste management plan and 65% waste diversion of non-hazardous materials for all new construction, all commercial renovations and most residential additions/alterations. For more information visit the California Building Standards Commission website.
To demonstrate compliance, complete and submit a Waste Diversion Plan online by going to Green Halo Systems. Then, upload recycling and disposal receipts minimum every 30-days and submit the Waste Diversion Report before scheduling the final inspection.
Please contact Green Halo Systems at 888-525-1301 for assistance with the Waste Diversion Plan.
Your options for recycling construction and demolition materials from the job site are:
Mixed C&D facilities accept mixed loads of materials (i.e. cardboard, wood, metal, drywall, etc.) that they sort, process, and distribute. Going to a mixed C&D facility is a convenient option if you do not have the jobsite space to separate materials, and/or if you do not have the time to take sorted materials to various recycling facilities.
Note: Recycling fees for mixed loads tend to be higher than for separated loads. Materials must be directed to the recycling area at these facilities to be properly recycled.
The following facilities accept mixed loads of construction debris:
There are two exclusive franchised waste haulers that operate in the City of San Leandro, based upon which service area the project is located in. To obtain a debris box you must use the hauler designated for your job site:
It is important to notify the franchised waste hauler that you are required by the City to recycle the debris.
Section 3-6-320 of the San Leandro Municipal Code states that no one other than the City's exclusive franchisee may collect solid waste, recyclables, or green waste within the City of San Leandro. Contractors and sub-contractors may remove construction and demolition debris from the property where they are performing work as an incidental part of a construction project.
In addition, Section 3-6-340 of the San Leandro Municipal Code states that no one other than the City or its franchisee or contractor may place a container within the City for the collection of solid waste, recyclables, or green waste, unless the person is the owner, operator, or manager of a residential property or commercial or industrial establishment and self-hauls such material.
If the debris from the job site is contaminated with asbestos, lead or other hazardous materials, you must still complete the Waste Diversion Plan, designating the contaminated material for disposal and listing the disposal site. You must also obtain a letter from the disposal site stating that the material is contaminated and cannot be recycled and submit the letter to staff to be exempted from the ordinance requirements.
Redemption centers located in San Leandro:
Contact redemption centers directly for a list of materials accepted and facility operating hours.
At this time, a sewer lateral compliance certificate is not required. The City may implement a sewer lateral ordinance in the future.
Sewage spills occur when the wastewater in underground pipes overflows through a manhole, cleanout, or broken pipe. Most spills are relatively small and can be stopped and cleaned up quickly, but if spills are left unattended they can create health hazards, damage to homes and businesses, and threaten local waterways and the environment.
Common causes of spills are:
Sewage spills can be a very noticeable gushing of water from a manhole or a slow water leak that may take time to be noticed. If you think you may have a spill, look for:
Immediately notify the City at 510-577-3434. If the problem occurs after 3:30 pm or on weekends/holidays, please call the San Leandro Police Department at 510-577-2740. Our crews will locate the blockage and determine whether it is in the public sewer; if it is, the crew will remove the blockage and arrange for cleanup.
If the backup is in your private internal plumbing or in the service laterals, you must contact a plumbing/sewer contractor to address the problem immediately. Public Works staff cannot provide recommendations for contractors.
You as the property owner are responsible for maintaining and repairing your service laterals (sewer pipes). Service laterals run from the connection at the home/business to the connection with the public sewer.
The City is responsible for maintaining and repairing the sewer main.
If you have questions about your sewer bill you can contact the Water Pollution Control Division of the Public Works Department at 510-577-3434 or submit a My-SL request. Residential properties are typically billed through the property tax rolls and commercial accounts may be billed by East Bay Municipal Utility District (MUD) or directly by the City.
If you are located in the Oro Loma Sanitary District service area, please call 510-276-4700.
Yes. Effective August 15, 2018, tobacco and tobacco products with a distinguishable taste or aroma are prohibited for sale in the City of San Leandro, with the exception of menthol-flavored cigarettes, which may continue to be sold.
Flavored tobacco products are defined as any tobacco product (other than cigarettes as defined by the U.S. Food and Drug Administration) that contain a constituent that imparts a characterizing flavor. This includes cigars, little cigars, pipe tobacco, hookah tobacco, snuff, chewing tobacco, dipping tobacco, bidis, blunts, electronic cigarettes and electronic smoking devices. Rolling papers, blunt wraps, hemp wraps or other products used to smoke tobacco products, but which themselves do not contain tobacco, are not considered a tobacco product. To assist in determining what products may be considered flavored, please view the Flavored Product Guidance List (PDF). Please note this list is not comprehensive and is only meant to serve as a point of reference. For more information, please refer to the additional resources section above, including the expanded list of frequently asked questions.
If the product is FDA (Food and Drug Administration) approved, the product is not prohibited. See a list of FDA-approved products.
Products that are marketed for smoking cessation that are not FDA approved include Zyn and Zonnic.