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1. Will tobacco retailers be offered training regarding San Leandro’s new laws?
2. How many compliance checks will the police do each year?
3. Can my Tobacco Retailer’s License (TRL) be suspended or revoked? If this happens, do I have appeal rights?
4. Do I also have to maintain a valid license from the California State Department of Tax and Fee Administration?
5. Are these licenses required in addition to my City of San Leandro business license?

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1. What is a Tobacco Retailer's License (TRL)?
2. How do I obtain a Tobacco Retailer’s License?
3. How much will it cost to obtain a Tobacco Retailer’s License (TRL)?
4. How long is a Tobacco Retailer’s License (TRL) valid for?
5. Is my Tobacco Retailer’s License (TRL) transferrable?
6. What if my Tobacco Retailer’s License (TRL) expires before I renew it?
7. If I own more than 1 business in San Leandro and want to sell tobacco products, do I need separate Tobacco Retailer’s License (TRL)s for each location?
8. What will the $500 Tobacco Retailer’s License (TRL) fee be used for?

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1. How do I submit a concern?
2. How are concerns addressed?
3. What issues are handled by other departments or agencies?

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1. Do I need a permit to put up a sign?
2. What kind of signs are prohibited? What can I do to make sure I comply?
3. Can I put a sign on my personal vehicle?
4. Are there restrictions for signage related to construction work?
5. I have signs in my business window. Is this permitted?
6. Are there restrictions on holiday lights?
7. I am planning an Open House. What are my signage restrictions?
8. What about Real Estate signage?
9. What are the requirements for a Temporary Sign Permit?

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1. What is a dilapidated building or structure?

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1. If you are in or near a special flood hazard area, are you prepared for a flood?

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1. What do I need to do if I receive a Notice of Violation (NOV) or Stop Work Order (SWO) regarding my garage conversion?
2. Can I legally convert my garage or legalize my converted garage into habitable space?

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1. Why did I receive a Notice and Order to Vacate (NAO)?
2. What if I need access to the building that was red-tagged?
3. How much time do I have to correct the violation(s)?
4. How do I apply for a permit?
5. Where do I get a permit?
6. Who can apply for the permit?
7. Can I appeal the NAO?

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1. What are the requirements for proper maintenance of my yard?
2. When are grasses and weeds too tall?
3. How tall are hedges permitted to be?
4. Am I responsible for maintaining the sidewalk and planting strip between the sidewalk and curb?

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1. Where do I get a construction permit?
2. How much will a construction permit cost?
3. When are plans or design drawings required for a construction permit?
4. What type of design information is required with a permit application?

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1. Can garbage or refuse cans be stored in the front yard?
2. Am I required to subscribe to trash service?
3. I have service, and store my containers out of view. Can I still receive a violation notice?

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1. What do I do when I receive a Stop Work Order notice?
2. How do I remedy a Stop Work Order?
3. What could happen if I continue to work in spite of the Stop Work Order?

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1. Who is responsible for cleaning up trash, litter, and debris from private property?

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1. What is unlawful outdoor storage?
2. What about building materials?
3. What if I have a fence?

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1. When is a building permit required?
2. How do I know if construction work is permitted?
3. What does not require a building permit?
4. What is an unpermitted structure?
5. I was given a Stop Work Order on my property. How do I request an appointment with the Building Inspector?

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1. What contracts and purchases are covered by the Local Business Preference?
2. How does the Local Business Preference work?
3. What contracts and purchases are covered by the Local Business Participation Goal?
4. How does the Local Business Participation Goal work?
5. What constitutes “good faith efforts”?
6. How are “San Leandro Businesses” defined under the Local Inclusion policy?
7. Are any purchases or contracts exempted from the Local Inclusion Policy?

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1. What if I can’t read 1,000 books?
2. What if my child wants to read the same book over and over?
3. I don’t know which books to read! Can you help?
4. Do I have to read books from the library?
5. Can I log the books my child hears in storytime?

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1. Why join?
2. Not sure what to read?

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1. Why join?
2. Not sure what to read?

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1. Why are there no available tickets in Discover & Go (D&G)?
2. Can I cancel an active Discover & Go reservation if I haven't printed the pass?
3. What museums are available for reservation through Discover & Go?
4. Who can reserve Museum Passes on Discover & Go?
5. Can I change the date of a Discover & Go reservation?
6. I selected an incorrect date and I have already printed my reservation, what do I do with the printed pass? Is there any way I can change the dates?
7. Are you limited to a certain number of Museum pass reservations for the year?
8. If I reserve a pass that admits 2 adults, can I use it as a single or do I have to include another adult?

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1. What is a reading level?
2. How can I find a book’s reading level at the public library?
3. What if my child’s school doesn’t use Accelerated Reader or Lexile?

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1. What are the Library’s locations and hours?
2. How do I contact the Library?
3. How do I get a library card?
4. How do I volunteer at the library?
5. What activities are coming up?

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1. Are you experiencing trouble using the MySL mobile app and/or MySL website?

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1. Why is your feedback important to us?
2. What is a citizen inquiry?
3. What is a procedural question?
4. What is a complaint?
5. Who may make a complaint?
6. How long will an investigation take?
7. Will I have to testify?
8. How do I submit a compliment or complaint?

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1. How can Crime Free Business help me?
2. What is involved in participating in the Crime Free Business program?
3. What are the benefits of being certified as a Crime Free Business?
4. What is the cost of enrollment?
5. What are businesses saying about the Crime Free Business Program?
6. How can I get more information or sign up for Crime Free Business?

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1. Why should I participate in this program?
2. How do I get involved?

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1. What do I do if I answered "Yes" to one of the questions and online reporting is not right for me?
2. What if this incident occurred in another city, can I file a report using this online reporting system?
3. What if this incident happened on the freeway?
4. What is a known suspect?
5. What if there is evidence or fingerprints left behind?
6. What is a temporary report number and can I use this for my insurance or official purposes?
7. How long will it take to get a copy of my online report?
8. How much will is cost to get a copy of my police report?
9. What if I don’t have an email address?
10. I don’t have a computer at home and my employer won’t let me take the time to complete an online report at work. What options do I have?

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1. Do major U.S. cities use red light cameras?
2. Do red light cameras unreasonably violate privacy?
3. Does someone review the citations before they are issued?
4. Does the American public support the use of red light cameras?
5. Is red light running a serious problem?
6. Isn't conventional police enforcement sufficient?
7. What is red light running?
8. What safety benefits do red light cameras provide?
9. Who runs red lights and why?

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1. How does SLPD CARES work?
2. How to enroll in SLPD CARES?

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1. What are the requirements?
2. How do I comply?
3. How do I complete the Waste Diversion Plan?
4. What are my options for hauling materials?
5. What is a Mixed Construction and Demolition (C&D) Facility?
6. How do I obtain a Construction and Demolition (C&D) debris box?
7. What if the debris from my project is contaminated?

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1. Where can I recycle bottles and cans for their California Redemption Value (CRV)?

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1. Is a sewer lateral compliance certificate required for point of sale when homes and/or apartments are sold in the City?
2. Why do sewage spills happen?
3. How do I know if I have a sewage spill?
4. What should I do if I have a sewage spill on my property?
5. Who is responsible for sewer repairs and maintenance?
6. Who do I contact if I have questions about my sewer bill?

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1. Are “flavored tobacco products” prohibited for sale in San Leandro?
2. Are flavored smoking cessation products also prohibited?