FAQs • San Leandro, CA • CivicEngage

Can my Tobacco Retailer’s License (TRL) be suspended or revoked? If this happens, do I have appeal rights?: Yes, Tobacco Retailer’s License (TRL)s may be suspended or revoked and the license holder retains appeal rights. If the licensee contacts the City to challenge the finding of a violation, the City shall provide written notice of a hearing, at which the tobacco retailer may show cause why a violation does not exist. Should the tobacco retailer fail to present evidence at such hearing establishing, in the reasonable determination of the hearing officer, that a violation does not exist, written notice will be provided to the tobacco retailer that the notice of violation is upheld.

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City Hall - Tobacco Retailer's License - Other FAQs

1. Will tobacco retailers be offered training regarding San Leandro’s new laws?: Yes. Free training classes will be offered to all tobacco retailers periodically, or approximately once a year. Licensed retailers will be notified in advance of upcoming classes. The San Leandro Police Department (SLPD) will also be available throughout the year to answer questions that tobacco retailers may have about the sale of tobacco and related products in San Leandro.

2. How many compliance checks will the police do each year?: The San Leandro Police Department will conduct at least 3 compliance checks per licensed tobacco retailer per year. These may include undercover decoy operations.

3. Can my Tobacco Retailer’s License (TRL) be suspended or revoked? If this happens, do I have appeal rights?: Yes, Tobacco Retailer’s License (TRL)s may be suspended or revoked and the license holder retains appeal rights. If the licensee contacts the City to challenge the finding of a violation, the City shall provide written notice of a hearing, at which the tobacco retailer may show cause why a violation does not exist. Should the tobacco retailer fail to present evidence at such hearing establishing, in the reasonable determination of the hearing officer, that a violation does not exist, written notice will be provided to the tobacco retailer that the notice of violation is upheld.

4. Do I also have to maintain a valid license from the California State Department of Tax and Fee Administration?: Yes. Before applying for a City of San Leandro Tobacco Retailer’s License (TRL), you must first also obtain any necessary licenses from California's State Department of Tax and Fee Administration.

5. Are these licenses required in addition to my City of San Leandro business license?: Yes. To be in compliance and sell tobacco products, you must maintain a valid City of San Leandro business license, a Tobacco Retailer’s License (TRL) and any necessary licenses from California's State Board of Equalization.