UPDATE 4/3: San Leandro has launched a Volunteer Hub to connect residents who can serve as a volunteers for local food banks and organizations dedicated to helping the community respond to the COVID-19 pandemic. The Hub is called SLKindness.net
Question: What do I do if I’m feeling sick or if I think I’ve been exposed to coronavirus?
Contact your primary healthcare provider. For more information on symptoms, risks, and testing available, please see the California COVID-19 website.
Question: I am a local business owner. Can my business stay open?
Please see the Alameda County Public Health Agency’s FAQ for a list of businesses that may remain open.
Question: My business is hurting because of the mandated closure. Is help available?
Yes, please read the SLNext post on business resources.
Question: Many of the stores I've visited are short on supplies, what should I do?
Our understanding is that major food and grocery stores remain functional and stocks will be replenished. Please be patient. Residents are encouraged to buy only what they need and not to stockpile unnecessarily.
Additionally, meals for certain eligible populations are available for pick up at the Senior Community Center. See the City Services page under "Recreation & Human Services."
Question: Can I access public parks and open space?
UPDATE 3/27: Access to many City of San Leandro and East Bay Regional parks is now limited. Please see City Park Tips and Other Agencies --> Outdoor Activities pages for more information.
Question: What can I do to help, or How can I help others?
UPDATE 4/2: You can now sign up to volunteer in the COVID-19 response by registering at SLKindness.net. Also, check in with friends and neighbors to confirm they are safe and continue to support our local businesses.
Question: My children are in need of additional stimulation at home. Is there any way to access the Library’s catalog remotely?
Yes, see the Library's Updates for digital services.
Question: My family or friends don’t have home internet access. What can you they do?
The City offers Public Wi-Fi at many city parks and downtown. Click Here for a coverage map. In addition, Comcast Xfinity says it's Wi-Fi hotspot network will be available across the country for free - including non-subscribers - during the crisis.
Question: Are local restaurants are still open during the shutdown?
Yes! Check out the San Leandro Chamber of Commerce List for all restaurants in the city offering contactless to-go food and dining options.
Question: How do I report businesses that appear to be violating the order?
Alameda County has launched Covid19compliance@acgov.org as a new email for compliance complaints regarding non-essential businesses and non-essential activities in violation of the Alameda County Public Health Order.
For additional information, refer to this helpful Multi County Bay Area FAQ