The City of San Leandro has added two new vehicles to the FLEX RIDES Shuttle fleet. The new vehicles are one of many recent service upgrades to the City’s FLEX RIDES paratransit program which has been in operation since 2003.
Service upgrades are the result of an evaluation study that was informed by multiple public meetings, multi-lingual surveys of both riders and non-riders, and recommendations from City Council and the Senior Commission. Upgrades include the introduction of bi-directional (clockwise and counterclockwise) Shuttle service to decrease ride times, the addition of stops at frequently requested destinations, longer service days, and equipment upgrades. The FLEX RIDES Shuttle now operates Mondays, Tuesdays and Thursdays from 8:30am - 5:30 p.m.
Older adults and East Bay Paratransit qualified disabled persons 18+ residing in San Leandro are served by two transportation options; FLEX RIDES Shuttle service and FLEX RIDES On Demand subsidized concierge ride-hailing service. FLEX RIDES On Demand also provides free transportation to and from COVID vaccination appointments. The FLEX RIDES On Demand program is now available 24 hours a day, 7 days a week and 365 days a year. Funding for this program is received from the Alameda County voter-approved sales tax Measures B and BB.
To learn more about the qualifications for FLEX RIDES programs, or to obtain an application, please contact FLEX RIDES staff at 1 (510) 577-7985 or visit https://www.sanleandro.org/depts/rec/paratransit.asp. A virtual informational session discussing the programs will be held Wednesday, September 15 at 11:00am on Zoom. Please visit www.sanleandrorec.org or call 1 (510) 577-3462 to register for course code #18585. A valid email address and pre-registration are required to attend.
An application must be completed and submitted with required documentation to verify date of birth and residency to become a FLEX RIDES member. There is no cost for membership which provides unlimited free rides on the FLEX RIDES Shuttle; FLEX RIDES On Demand passengers will be charged a subsidized rate for their qualifying trips, except for rides to and from COVID vaccination appointments which are free.
COVID-19 Safety Guidelines and Procedures are in place for the FLEX RIDES Shuttle and FLEX RIDES On Demand to maintain proper safety protocols.