Frequently Asked Questions - Employment

Frequently Asked Questions - Employment

Are there vision requirements as part of the screening process for hiring Police Officers?

Yes, there are standards established through the State's Peace Officer Standards and Training for meeting vision thresholds.  All candidates for Police Officer are questioned and tested for use of glasses or contact lenses, visual loss, night blindness, refractive surgery and eye disease.

Are veterans given preference in hiring?

Yes.  If applying for first-time employment with the City of San Leandro within five years of separation from full-time active service, veteran's preference points will be given to honorably discharged veterans who served a minimum of three consecutive years of full-time active service in the Armed Forces of the United States.  Candidates must receive an overall passing score in order to qualify for the application of veteran's preference, which will result in a three percent increment to that passing score.  Applicants wishing to qualify must attach a DD Form 214 to the on-line application as proof of eligibility for the veterans' preference.

Can anyone apply for Promotional Opportunities?

No, the Promotional Opportunities shown on this website are open only to current City of San Leandro employees.  All other persons may only apply for jobs listed on the Current Employment Opportunities page.

Can I be notified when a City job opens?

There is an "interest Card" feature on the City's Employment Opportunities page for you to provide your name and email information to receive notifications on all job vacancies.  You may also establish a user account a to be notified of City job openings, as well as job openings with other public agencies in their network. 

Can I submit my resume or an application to keep on file for future City job openings?

Human Resources does not keep resumes or applications on file.  Applicants may only apply for positions during the open recruitment period.  Applicants may attach a resume and other documents to their on-line application.

The Interest Card feature on the employment opportunity page is available to applicants who would like to be notified via email when positions are open and the City is accepting applications.

Do I have to take a test? If so, where do I go?

In order to be referred to hiring departments, you must participate and be successful in the established examination process.  The examination process may include the following steps:

    1.  Submitting a completed on-line application
    2.  Meeting minimum job qualifications
    3.  Achieving a competitive score on one or more of the following:
            a.    An evaluation of application materials for measurement of 
                   education, experience and training;
            b.    A written examination of technical knowledge, skills
                   and abilities;
            c.    An oral examination;
            d.    A performance examination (i.e., typing, equipment
                   operation, agility/physical fitness).

Your examination notice will include the date, time and location of your scheduled exam.  Applicants reporting for testing must show government issued personal identification such as a driver's license, state ID card, military ID card, etc.  If you have not received an examination notice a week prior to the exam date indicated on the job posting, contact us at (510) 577-3396.

Do I need to answer the Supplemental Questions?

Yes.  If you fail to answer the supplemental questions, your application will be considered incomplete and you will be disqualified from the selection process.  These questions are used to evaluate the level of education, training, knowledge and experience in the job for which you are applying, so answer them thoroughly and accurately.

Do I need to be a United States citizen to apply for a City job?

No, you do not have to be a United States citizen to apply for a City job, with the exception of Police Department sworn positions.  However, you will need to show authorization fromt he Department of Homeland Security-U.S. Citizenship and Immigration Services to be able to work in the U.S., which is validated on your Social Security card.

Do you offer services for persons with disabilities?

Human Resources provides reasonable testing accommodations for applicants with disabilities.  Applicants wishing to request accommodation should submit a request attached to the on-line application.  For questions or more information, contact (510) 577-3396.  Requests must be made at the time the application is submitted.

How can I contact Human Resources for additional information?

For recruitment and selection questions, call (510) 577-3396 or (510) 577-6089, Monday through Friday, 8:30am to 5:00pm.

How can I review the status of the recruitment, my account or application?

To check on the status of a particular recent recruitment, log into and then click on "application status" to see the status of your submitted applications.

How can I update my personal information (name, address, contact info, etc)?

If you already have an online account, you may update your information online for any future applications you submit.  However, this will not change the information on the applications previously submitted.  If you need to update your information on an application already submitted, it is essential that you notify Human Resources at (510) 577-6089.

How do I apply for a job?

The City only accepts on-line applications through its website.  View our list of Current Employment Opportunities.  Once you find a position of interest, click on the "Apply" option located to the right of the job title.  You will create an account that must include a unique username and password.  Once you have created your account and logged in, follow the step-by-step application process.  This application can be saved and used to apply for more than one job opening.  NOTE:  Each applicant must use his/her own e-mail address when setting up an account.  Only one account per applicant is allowed.  Do not share your username and password with anyone.   If you have trouble with the application process, please refer to the Online Employment Application Guide located on the left of the Employment Opportunities page.

How do I know if Human Resources has received my on-line application?

Upon submission of the online application, you will see a confirmation message and receive an e-mail confirmation shortly thereafter.

How long will my name be on an employment list?

Candidates' names will remain on an employment list for a period of twelve months, unless extended by the Personnel Relations Board (PRB).  Lists can be extended up to an additional twelve months by the PRB.

How often can I re-apply for the same position?

If you have applied and participated in any level of testing for a position, there is a twelve (12) month waiting period to re-apply for the same job (title and level).  If you applied for a position and did not participate in any level of testing, then there is no waiting period to apply again.

How will I be notified of the results of my test or interview?

Notifications are sent according to your selected notification preference (paper or email) on your application.  Notifications are sent at evey step of the selection process.

I missed the application deadline - can I still apply?

As with any position, once a closing date has passed, no application will be accepted or considered.  Please continue to visit our employment opportunities page and apply for new jobs as they become available.  You may also want to complete a Job Interest Card to automatically be notified when a position you are interested in becomes available.  See the FAQ, "How do I find information regarding current employment opportunities?"

If I'm hired for a part-time City position, will that job qualify me to be advanced to a full-time position?

No, part-time employees are not automatically advanced into full-time positions.  To become full-time, you are required to apply, meet the minimum qualifications, and go through the selection process for a full-time job opening with the City.

What are Supplemental Questions?

Supplemental questions assist Human Resources in determining if the applicant meets the minimum qualifications for the position.  Supplemental questions may also be asked to give applicants a chance to provide, in more detail than is allowed on the application form, their education, knowledge, training and experience as it relates to the position.  These supplemental questions also give Human Resources a better understanding of the level of education, knowledge, training and experience an applicant possesses.  Supplemental questions are used as a screening tool, so it is in the best interest of the candidate to provide thorough and accurate responses to these questions.

What happens if I'm not able to take a written exam on the scheduled date and/or time?

Human Resources does not reschedule written exams or provide make-up testing dates.  Unfortunately, if you are unable to take the exam on the date it is scheduled, your application will become inactive and you will not continue in the selection process.

What if I do not have a computer or access to the web?

You may also use the public computers located at the San Leandro Public Library in downtown San Leandro.  Evening and weekend hours are available.  Visit the City's website to see a listing of branches and their hours.  Family and friends may also have Internet access available for you to use.

What if I don't have an email account?

To apply online you must create an email account.  There are a number of free email services available to the general public.  Though we cannot endorse any particular vendor, you may want to check out:  MSN Hotmail, Yahoo Mail and AOL Mail.

What is the interview and selection process?

A list of qualified candidates is established in rank order of scores obtained during the examination process.  Normally, the top three (3) ranks, including ties, will be referred to the hiring department for further consideration.  For some positions, the entire employment list may be referred to the hiring department.  If a department is interested in interviewing a referred candidate, they will contact the candidate directly by phone, letter or email.

What tips can you give me on filling out my application?

First, read the entire job posting.  The job posting contains a description of the position, job duties, minimum qualifications for the position, and information on how to apply and deadline to apply (if applicable).  Read the posting carefully and only apply for positions in which you meet the minimum requirements.

Complete the application materials carefully, accurately and thoroughly.  Information about your education and experience, including employment dates and hours worked per week, must be provided.  Start with most recent experience/educational information when prioritizing your information.  Resumes may be attached, but are not accepted as a substitute for a fully completed application form.  Do not use statements such as "see/refer to resume" or "see attached" on the application.  Do not attach a resume in place of completing the education and/or work history sections of the application.  Failure to answer all questions on the application and supplemental questionnaire will result in disqualification.  Keep a copy of your application for reference as Human Resources is unable to provde photocopies.

Be honest and truthfull:  Misrepresentation or falsification of information on an application or any verification documents is grounds for disqualification and/or termination of employment.  The City reserves the right to investigate the accuracy of any information submitted.  This may involve contacting educational institutions, former employers, and law enforcement agencies.

Where can I obtain a copy of a City job description?

A job description, also know as a classification specification, can be found in the Job Specification link on the Human Resources webpage.  Classifications are listed alphabetically by title.

Where can I obtain the required typing certificate?

The typing certification must be from an accredited business college, educational institution, public agency, professional service, or business that provides typing certifications in the normal course of business.  On-line typing tests will not be accepted.

Typing tests that do not meet the minimum requirements below will not be accepted.  The typing certification, valid within twelve months of the date of application, must be submitted with your application and must contain the following:    a)  your name;     b) the date the typing test was administered;     c) duration of the typing test (must be a minimum of 5 minutes);     d) gross words per minute;     e) number of errors;     f) net word per minute;  and   g) name of the agency and examiner administering the test.