New Curbside service hours
Starting Wednesday, October 21, 2020 we'll be expanding our Contactless Curbside Hold Pickup days and hours!
Wednesdays 10:00 am - 12:00 pm / 1:00 pm - 5:00 pm
Thursdays 10:00 am - 12:00 pm / 1:00 pm - 5:00 pm
Fridays 10:00 am - 12:00 pm / 1:00 pm - 5:00 pm
Saturdays 10:00 am - 12:00 pm / 1:00 pm - 5:00 pm
New Service - Grab & Go Books!
Looking for a variety of children's books? Let us grab some for you! During Curbside service, ask for up to five picture books, board books, or early readers, and Library staff will check them out to you and put them with your Curbside items. If you'd like more personalized recommendations for your reader, you can use our book recommendations for kids form.
The San Leandro Public Library is excited to announce an optional service for library card holders: Contactless Curbside hold pickup which provides safe access to library materials, such as books and dvds.
The San Leandro Public Library will offer no contact pickup of library materials at the Main Library (300 Estudillo Ave., 510-577-3970). Hours for no contact pickup are Thursdays and Fridays, 1:00 pm – 5:00 pm.
As a reminder, stay home if you are sick or have COVID-19 symptoms. Please note that this is an optional service, available hold(s) will be held for you for 2 weeks after you receive a notice from the library.
If you need further assistance, Library staff are here to help ask us for more information.
Step 1: Place your items on hold
You can place items on hold online or by phone, 510-577-3971.
Step 2: Wait for notification that your hold(s) are ready
When your hold is available, you’ll receive a phone or email notification with further instructions to pick up your hold(s).
Step 3: Arrive at the library during our Contactless Curbside Pickup hours
Plan a trip to the Main Library (300 Estudillo Ave.) during our Contactless Curbside Pickup Hours (Thursdays or Fridays 1:00 pm – 5:00 pm). When you arrive at the library, park in the designated parking spots at the front of the library. There will be signs with further instructions to call library staff.
Step 4: Wait in your car until your items are placed on the assigned pickup table and staff have returned inside the library.
The pickup process will include no physical contact between staff and library members. Wait in your car until your items are placed on the No Contact Pickup table assigned to you and staff have returned inside the building.
Call Library staff using the phone number listed on our signage (510-577-3970). Staff will check out your items and bring them out in a paper bag with your last name and first initial. Your bag will be placed on the No Contact Pickup table assigned to you, located in front of the library. Signs will clearly show table numbers.
For your safety and the safety of our staff, wear a face covering and stand at least 6 feet from staff and other library members. Staff will also be wearing face coverings when they place your items on the pickup table.
Step 5: Pick up your items
Pick up your bag and enjoy!
No, this is an optional service. Your current hold(s) will be held for 2 weeks after you receive your notification.
Depending on how your library account is set up, it will be either an email, text message, or phone call. The Library highly recommends updating your notice preference to email or text. Email Circulation@sanleandro.org for more information.
How long will it take for my hold to be ready?
We are currently working with minimal staff in the library, so holds are taking upwards of 4+ weeks to become available. Other outside factors, like the poor Air Quality, are also affecting our ability to activate more onshelf holds. We apologize for the long wait, and are working very hard to reevaluate how we can expand our Curbside services to better serve our patrons.
The following steps are being taken to ensure everyone’s safety:
Hold on to your library materials. The Main Library book drops are open each week (Wednesday at 9:00 am until Friday at 5:00 pm), however no items are due at this time. Library due dates on all checked out items continue to be extended in 6 week increments.
We have temporarily transferred all existing holds to the Main Library. For the time being, all holds will be available for pickup at the Main Library only.
Yes, you need a San Leandro Public Library card to borrow physical library materials. Visit our website to apply for a library card online.
Physical library materials such as books and DVDs.
At this point in time, we are limiting our Curbside service to Library materials with holds. We are unsure when this service will expand, but are considering and evaluating other services keeping in mind the State and Alameda County guidelines, as well as the ability to implement new services with very minimal staff.
We are currently receiving newly purchased orders, however, we continue to work with minimal staff which is affecting our ability to get new items ready for our patrons.
Staff will override checkout limits.
The Library's goal is to help protect your safety while providing as high a level of service as possible. Per Public Health Department orders, the Library is encouraged to provide "curbside" i.e. outside services. Because browsing our physical collection is a high-touch indoors practice, we believe foregoing this service at this point in time is the best way to protect our patrons and staff.
If you are interested in learning how to use our online catalog to browse the collection and place holds, a Librarian can help you and walk you through the process by phone. Please call 510-577-3971 Monday-Saturday, 10:00 am - 5:00 pm.
Yes, please call our virtual reference phone line 510-577-3971, Monday-Saturday, 10:00 am – 5:00 pm to talk to a librarian and get assistance in placing materials on hold.
San Leandro Public Library will evaluate the response of our communities and potentially add more libraries to meet demand, as safety and staffing permit.
We are still operating under the guidance of the State and Alameda County. We do not currently have a date for when the Library will reopen.