-August 3, 2020-
Out of an abundance of caution, the Library is temporarily suspending its curbside pickup services, including Summer Reading Program prize pickup, due to the need to secure a different disinfecting product. The Library will restart these services as soon as possible. Bookdrops will remain closed and all recently returned items will be checked in at a later date.
Please check the Library’s website and social media platforms for the latest updates. We thank you for your understanding.
The San Leandro Public Library is excited to announce an optional service for library card holders: Contactless Curbside hold pickup which provides safe access to library materials, such as books and dvds.
The San Leandro Public Library will offer no contact pickup of library materials at the Main Library (300 Estudillo Ave., 510-577-3970). Hours for no contact pickup are Thursdays and Fridays, 1:00 pm – 5:00 pm.
As a reminder, stay home if you are sick or have COVID-19 symptoms. Please note that this is an optional service, available hold(s) will be held for you for 2 weeks after you receive a notice from the library.
If you need further assistance, Library staff are here to help ask us for more information.
Step 1: Place your items on hold
You can place items on hold online or by phone, 510-577-3971.
Step 2: Wait for notification that your hold(s) are ready
When your hold is available, you’ll receive a phone or email notification with further instructions to pick up your hold(s).
Step 3: Arrive at the library during our Contactless Curbside Pickup hours
Plan a trip to the Main Library (300 Estudillo Ave.) during our Contactless Curbside Pickup Hours (Thursdays or Fridays 1:00 pm – 5:00 pm). When you arrive at the library, park in the designated parking spots at the front of the library. There will be signs with further instructions to call library staff.
Step 4: Wait in your car until your items are placed on the assigned pickup table and staff have returned inside the library.
The pickup process will include no physical contact between staff and library members. Wait in your car until your items are placed on the No Contact Pickup table assigned to you and staff have returned inside the building.
Call Library staff using the phone number listed on our signage (510-577-3970). Staff will check out your items and bring them out in a paper bag with your last name and first initial. Your bag will be placed on the No Contact Pickup table assigned to you, located in front of the library. Signs will clearly show table numbers.
For your safety and the safety of our staff, wear a face covering and stand at least 6 feet from staff and other library members. Staff will also be wearing face coverings when they place your items on the pickup table.
Step 5: Pick up your items
Pick up your bag and enjoy!
No, this is an optional service. Your current hold(s) will be held for 2 weeks after you receive your notification.
Depending on how your library account is set up, it will be either an email or phone call.
The following steps are being taken to ensure everyone’s safety:
Hold on to your library materials. Book drops remain closed and no items are due at this time. Library due dates on all checked out items are extended to at least two weeks after we resume full service.
We have temporarily transferred all existing holds to the Main Library. For the time being, all holds will be available for pickup at the Main Library only.
Yes, you need a San Leandro Public Library card to borrow physical library materials. Visit our website to apply for a library card online.
Physical library materials such as books and DVDs.
At this point in time, we are limiting our Curbside service to Library materials with holds. We are unsure when this service will expand, but are considering and evaluating other services keeping in mind the State and Alameda County guidelines, as well as the ability to implement new services with very minimal staff.
We are still working with minimal staff due to the State and Alameda County guidelines. We hope to continue to reevaluate procedures and when it is safe, start receiving orders.
Staff will override checkout limits.
The Library's goal is to help protect your safety while providing as high a level of service as possible. Per Public Health Department orders, the Library is encouraged to provide "curbside" i.e. outside services. Because browsing our physical collection is a high-touch indoors practice, we believe foregoing this service at this point in time is the best way to protect our patrons and staff.
If you are interested in learning how to use our online catalog to browse the collection and place holds, a Librarian can help you and walk you through the process by phone. Please call 510-577-3971 Monday-Saturday, 10:00 am - 5:00 pm.
Yes, please call our virtual reference phone line 510-577-3971, Monday-Saturday, 10:00 am – 5:00 pm to talk to a librarian and get assistance in placing materials on hold.
San Leandro Public Library will evaluate the response of our communities and potentially add more libraries to meet demand, as safety and staffing permit.
We are still operating under the guidance of the State and Alameda County. We do not currently have a date for when the Library will reopen.