Melissa Graham began her Law Enforcement career in 2005 as a Public Safety Dispatcher. She served as a Public Safety Dispatcher from June 2005 through October 2014 before being promoted to Senior Public Safety Dispatcher. Throughout her career as a dispatcher, Manager Graham has been a Communications Training Officer, a California Law Enforcement Telecommunications Systems (CLETS) trainer, Tactical Dispatcher for the SWAT/HNT team, and a Supervisor on the Peer Support Team. In March 2017, Melissa promoted to Dispatch Supervisor, and was promoted to Support Services Manager in January 2021.
Manager Graham's Education and Professional Certificates include: POST Management Course, Emergency Numbers Professional Certification, POST Basic, Intermediate, and Advanced Dispatch Certificate, and the Women's Leadership Institute. She graduated from Cal State East Bay with a Bachelor of Science in Criminal Justice and graduated in May 2021 from the University of San Diego with a Master of Science in Law Enforcement and Public Safety Leadership.